Pharmacy services - please tell us your views

Closed 31 Mar 2022

Opened 16 Feb 2022


Coventry City Council and Warwickshire County Council are conducting a survey to better understand local views, needs and demand on pharmaceutical services. Your response will help to shape the Pharmaceutical Needs Assessment (PNA), due to be published on 1st October 2022.

What is a PNA?

The PNA will:

  • look at the current provision of pharmaceutical services across Coventry and Warwickshire
  • assess whether service provision meets the current and future needs of the population and;
  • identify any potential gaps to service delivery.

The PNA is a key document which is used by:

  • NHS England to inform decisions about applications for new, or changes to existing pharmaceutical services, and the commissioning of NHS-funded services that can be provided by local community pharmacies
  • local authorities and Clinical Commissioning Groups (CCG) when commissioning services to meet local health needs and priorities

Why your views matter

The PNA will look at the level of pharmaceutical services across Warwickshire and whether it meets the current and future needs of the local population.

 This survey will inform this by helping us understand: 

  • your experiences of using pharmacy services 
  • what is important to you when using a pharmacy 
  • your experiences of  online/internet pharmacy usage if used

What happens next

Thank you to everyone who took the time to feedback to us. Your responses will help us to develop the Pharmaceutical Needs Assessment.


  • All Areas


  • Anyone from any background


  • Health and wellbeing
  • Engagement and surveys