Service User Feedback Survey – Domiciliary Care

Closed 10 Aug 2022

Opened 12 Jul 2022


Warwickshire County Council will be re-tendering and reviewing domiciliary care services (also known as Home Care Services) in Warwickshire.  This means that we will look at how we arrange and provide support for people, to make sure that we are delivering care in the right way to meet people’s needs. We want to find out which parts of the care service are working well, and which could be further improved.

If you are a recipient of domiciliary care, or a carer or relative of someone who receives it, your feedback will be greatly valued to help us ensure that we understand the views and wishes of the customers of the domiciliary care service. 

Your views are very important and will help us understand how domiciliary care services should be provided in the future.

What happens next

Many thanks to everyone who took the time to share your experiences. The feedback is now being analysed and will be considered by commissioners as plans develop. 


  • District: North Warwickshire Borough
  • District: Nuneaton and Bedworth Borough
  • District: Rugby Borough
  • District: Stratford-on-Avon District
  • District: Warwick District


  • Service users (current or previous)


  • Social care
  • Health and wellbeing
  • Disabilities
  • Adults and older people
  • Engagement and surveys