Ask Warwickshire

Welcome to Ask Warwickshire, the consultation and engagement hub for Warwickshire County Council

This site will help you find and take part in consultations and engagement activities that interest you.

Click on the links below to find out more about consultations and engagement activities that are currently open or have recently closed.

You can also search current and past activities by keyword, postcode and interest.

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We Asked

Consultation to change the age range at Northlands Primary School from 3-11 to 4-11 from September 2019

You Said

In total five responses were received to the consultation.  Three responses supported the proposal to change the age range from 3-11 to 4-11.  One response neither disagreed nor agreed with the proposal stating that it was a shame there would not be a nursery at the school going forward but recognised the difficulty in maintaining viability with low numbers and meeting the increasing demand for more flexible childcare.  A further respondent would like to see the nursery provision retained if possible.

We Did

County Council Cabinet approved the proposal on 11th July 2019 (link to report).  The age range change at Northlands Primary School from 3-11 to 4-11 will be implemented from September 2019.  The Published Admission Number (PAN) for the maintained nursery class will cease to exist.  Nursery provision will be available at other local providers instead of at the school.

We Asked

Current estimates indicate that there are 8,500 people living with dementia in Warwickshire and, of these, 59.5 percent have received a diagnosis.  This is below the national target of 67.9 percent. 

Warwickshire’s ‘Living Well with Dementia Strategy 2016-19’ outlined local priorities and needs but is approaching the end of the period.

Between 11 February and 22 March 2019, we carried out engagement with people with dementia, their families and carers as well as the general public and professionals.

The engagement was intended to get a better understanding of what was important to people and what needed to improve regarding dementia care and support in Warwickshire.  This was needed to help refresh the current dementia strategy and inform future commissioning of dementia services. Our intention was to seek a wide range of views through different formats and channels.

You Said

There were 116 responses to the survey. The engagement also included face to face visits with dementia groups and services (eighteen in total), encompassing the different districts and boroughs of Warwickshire.  This included 275 people.  A presentation to a meeting of GPs about the dementia strategy was also delivered.

Out of this number certain issues were highlighted:

  • The need for better information about accessing dementia support and advice;
  • Better links and co-ordination of services for support after diagnosis;
  • Better support for dementia carers in undertaking their role as a carer and accessing training;
  • Recognition of community support groups and enhancing support for them, to make sure they do not duplicate each other but, equally, that they can be sustained as meaningful services;
  • Improving access for people from BME backgrounds and people with vulnerabilities, such as learning disabilities or LGBT, and taking their needs into account in commissioning activities in the future. 

Sixty-nine percent of the survey respondents were female, which is similar to the proportion seen in national statistics which highlight the female prevalence of dementia. 

Six key themes were identified:

  • Day Opportunities available in Warwickshire benefit people with all stages of dementia (not just early stage), providing them with opportunities to socialise and be stimulated;
  • Professionals and providers highlighted a gap in that the service is not commissioned currently to provide personal care.  This means there is ‘a limited supply of dementia day care including personal care in the market’;
  • People with dementia continue to use the service until they are unable to, either because they move to residential care or develop personal care needs;
  • The routine and structure of Day Opportunities helps carers benefit from regular breaks and look after their own wellbeing;
  • Communication between the service, service users with dementia and those caring for them is ‘robust and strong’.  These can help informal carers identify when the service user might need to see their GP;
  • The service helps people with dementia maintain independence and wellbeing.

The full results of the engagement are publicly available in ‘Engagement Report: Dementia: February to March 2019’.

We Did

What are the next steps?

  • The key themes highlighted are being used to inform the refresh of the current dementia strategy and actively used in the service delivery plan.
  • Specific comments about individual services are being shared with those leading these services to inform operation and development (this includes partner agencies such as the Clinical Commissioning Groups and Coventry & Warwickshire Partnership Trust, service providers, carers and voluntary community groups);
  • Two further surveys are being formulated, targeted specifically at customers of the current Dementia Day Opportunities and Dementia Navigator customers.  This is intended to collect detailed, specific service information that will be used to shape future services’ design and specification. 

The potential areas for development stem from the key themes which were evident from the engagement exercise:

  • Information and advice;
  • Support following diagnosis;
  • Support for carers;
  • Recognition and support for the community;
  • Improving access and service uptake from people with BME backgrounds or those with a barrier to accessing services.

The refreshed strategy will also celebrate the successes achieved to date, including:

  • Dementia services and support are well utilised in general and routinely used;
  • The wide range of vibrant and diverse community support services;
  • High commitment from staff and volunteers providing enthusiastic, personalised service for people living with dementia and their carers;
  • Service users value the support received and benefit from the positive impact on them. 

We Asked

We asked for feedback on how well the respite services for adults with a disability are working in Warwickshire.

We needed this feedback to help us decide the best way to deliver these services in the future to make sure they meet the needs of everyone who uses them and their families.

You Said

28 responses were received for the Ask Warwickshire Online Survey.


29 responses were received for a paper customer survey.

Key themes:

  • 88% were happy overall with their respite service
  • 57% agreed that their respite service had improved during the past 5 years
  • Help with transport costs was stated as a key issue in being able to access respite services for families

Availability of emergency respite was recognised as an issue.

We Did

As a result of the engagement recommendations have been made to improve the service offer in future. This includes the provision of emergency respite beds to be available at short notice.

The current contracts for respite have now been extended up until April 2021 to allow more time to re-design the services and establish greater integration with health services.