Ask Warwickshire

Welcome to  Ask Warwickshire, the consultation and engagement hub for Warwickshire County Council

This site will help you find and take part in consultations and engagement activities that interest you.

Click on the links below to find out more about consultations and engagement activities that are currently open or have recently closed.

You can also search current and past activities by keyword, postcode and interest.

We Asked, You Said, We Did

Here are some of the issues we have consulted on and their outcomes. See all outcomes

We Asked

The School Health & Wellbeing Service has been delivered by Compass since the award of the current contract in November 2015. The service has undergone significant transformation following a consultation and needs assessment exercise undertaken during 2014.

We wanted to consult on the current model of service delivery to inform the re-commissioning process that will commence in 2019 in order to have a new contract in place when the current contract comes to an end on the 31st October 2019. We sought views from the public, professionals and partners on the services provided through the School Health & Wellbeing Service to ensure they are fit for purpose, good quality and meeting the needs of children and families in Warwickshire.

The consultation for the Warwickshire School Health & Wellbeing Service took place between 3rd September and 12th October 2018. An online questionnaire survey and structured interviews were conducted with a range of key stakeholders, including an online parent forum via the Facebook group (Hearing the Voices of Families in Warwickshire).

You Said

The online questionnaire survey received 201 responses. The structured interviews and online forum gained the views from 21 parents/carers, teaching professionals and partners.

Online questionnaire feedback:

  • The majority of respondents (72%) were parents/carers and 14% were teachers/head teachers
  • 63% of parents/carers were unaware of the Health Needs Assessment process and 72% were unaware of the Chathealth service
  • 41% of parents/carers felt they didn’t have a need for 1:1 support at the moment, 47% were unaware they could get 1:1 support
  • When the service offers have been accessed, the majority of respondents find the service useful or very useful
  • The majority of respondents (73%) felt the priorities for the service are just right, 16% felt there were not enough, 6% felt there were too many and 5% did not respond to this question
  • A total of 52 respondents (26%) chose to leave comments or suggestions regarding the service and its priorities.

The key themes included:

  • Lack of awareness of what the service offers and the need to improve communications
  • The service needs to be more visible in schools
  • Children and families like the service and the staff when they are accessing support
  • All of the priorities are very important, in particular mental health
  • Where the SHWBS is either unable to provide support as it is not appropriate, or they need to refer on for further support, parents/carers and teachers feel there are gaps within other services available to offer the required support
  • There aren’t enough staff to do the job.

Structured interviews and online forum feedback:

  • A clear message from both parents/carers and teachers/head teachers was that they don’t know enough about what the service can do for them and they recommended undertaking more pro-active communication
  • Some schools feel the service is not as visible within the school as they would like. The service should explore how to better promote when there is a planned school visit and include a discussion on this when developing the annual health & wellbeing plan
  • Respondents felt the service should have more investment in order that schools can have more access to the service on site
  • Where the service is being used, the feedback is mainly positive, with particular mention of the referral process and the training offer.

We Did

  • The consultation has been integrated into the School Age Needs Assessment 2018
  • The findings will be incorporated into the Service Specification for the new service to be implemented by 1st November 2019

We Asked

In July this year Warwickshire County Council consulted on the proposal to stop funding the dedicated Pride in Camp Hill (PinCH) team, based in the CHESS Centre in Camp Hill, in order to deliver their savings plan. Views were sought from the local community including Camp Hill residents, Nuneaton and Bedworth Borough Council, Homes England, Barratt Homes, Lovells, and local stakeholders including local schools, the local Church and Warwickshire Community and Voluntary Action.

You Said

There were 47 responses to the online and paper surveys and 10 individuals attended the drop in sessions.  Key themes which emerged from respondents included: recognition of the contribution the team has made to building social cohesion; the benefits of having a local team to be the eyes and ears of the community; concerns at the loss of specific services including the Code Club and Camp Hill News and the need for continuing support for the final rehousing phase.  A full report on feedback is available on the main consultation page.

We Did

On November 8th 2018 Warwickshire County Council Cabinet considered a report on the outcome of the consultation. This recognised the contribution the team has made and reported the following: that some services e.g. the Code Club are not run by PinCH and will continue to be provided by others; that some services may stop e.g. Camp Hill News but that alternative ways of providing the publication are being looked at;  that by adjusting delivery of the  savings Warwickshire County Council could make a partial saving now, whilst continuing to fund PinCH at a reduced level and only to June 2020, in order to support Nuneaton and Bedworth Borough Council to fulfil the rehousing and redevelopment contracts in the final phase and manage stewardship. The full report and minutes of the meeting are available on the main consultation page.

Cabinet resolved to agree this approach and formally ‘supports the revised plan for the implementation of the OOP savings (17-18) regarding Pride in Camp Hill.  

The decision will result in changes for the local office and staff and these will be communicated to the local community over the next two months.

We Asked

The purpose of the consultation was the following:

  • To hear views and ideas from Warwickshire residents, customers, partners and key stakeholders about the current Fitter Futures Warwickshire services and what the services should look like in the future.

The Fitter Futures Warwickshire services commenced on 01 July 2015 and comprise of  a Single Point of Access (one website and one telephone number), a Weight Management on Referral service (Slimming World), Physical Activity/Healthy Lifestyles on Referral Service and Family Healthy Lifestyle service (Change Makers).

This consultation was held during a 5.5 week period (29th May and 6th July 2018).

You Said

The following items were submitted during the consultation:-

  • 172 responses in total
  • 92% survey forms were submitted online;
  • 8% survey forms were postal

The key themes expressed by Health Professionals and the general population were as follows:

  • The majority (80%) of respondents said they would like a single point of access for the FFW services.
  • The most popular FFW service was the Physical Activity/Healthy Lifestyles service (69%), followed by walking groups/opportunities (55%) and thirdly, exercise opportunities in the community (53%).
  • 38% of respondents stated they would like specialist strength and balance exercise opportunities for age 55 and over - this may be to do with the age profile of the respondents.
  • The top three options for services being delivered were in a group environment (61%), one to one basis with an exercise instructor (60%) and support via a smartphone app (25%).
  • The majority of respondents (90%) would like to be referred to the services via a GP or other health professionals (73%). Nearly half of the respondents said they would like a mental health professional to refer them into FFW.
  • Both the general public and health professionals stated a FFW service in a leisure centre, community centre and walking for health as the top 3 venues.
  • 30% of respondents would be willing to pay £11-£20 for a service. 21% of the public stated they would not pay anything for a service.
  • 35.47% respondents said they would like a social element incorporated into their FFW service whilst 24.42% answered “no they wouldn’t want this”. Most would like this in the form of formal meetups.
  • 28.5% of respondents would want information on other healthy lifestyle services whilst attending a FFW service. Whilst 30.2% said they would not want additional information beyond the service.
  • Both the general public and health professionals would like additional pathways and services to be incorporated within the community in the future model. Clear and simple referral pathways were highlighted as a key factor alongside 1-2-1 and group programme options.

We Did

The outcomes of the consultation were included in reports to Warwickshire County Council Cabinet, whereby the proposed Fitter Futures models were endorsed:

  • To continue to have a Single Point of Access with one telephone number, one website and one point of entry for referrers.
  • To continue to commission the delivery of FFW services, integrate strength and balance preventing a first fall programmes, develop an evidence based seated exercise offer in communities, including care homes, enhance walking and community exercise opportunities.
  • To deliver the services in group sessions and enhance the offer of one to one delivery options, virtual support, mobile phone text support and digital self- help tools and Smartphone Apps.
  • Develop services so that there is an increase in referrals from mental health professionals, social care workers, teachers and early years staff, occupational health and workplace managers as well as from health professionals and minimise the current barriers that prevent this.
  • Increase service delivery opportunities using other leisure opportunities, community venues, hotel fitness facilities, outdoor green gyms, fire station gyms, workplaces, in the home and in care and residential settings.
  • Work with service providers and leisure centres to set realistic pricing structures and subsidise services rather than offer them free of charge or set too high.

Reports considered by Cabinet including the full consultation report are available on the main consultation web page.