Integrated Sexual Health Services in Coventry & Warwickshire

Closed 26 Jun 2022

Opened 13 May 2022

Feedback updated 29 Sep 2022

We asked

Coventry City Council and Warwickshire County Council invited people to take part in this survey to help to inform and shape future local sexual health services.  

The survey focused on gathering feedback to shape the new service focussing on:

  • Reducing health inequalities
  • Expanding availability of services
  • Improving engagement with people with additional and complex needs
  • Increased use of ‘at home’ interventions

The survey was open to everyone, an additional Easy Read survey has been developed and is currently with key organisations.

You said

There were 248 responses, of which 74.2% (184) were answering on behalf of themselves, 23% (57) as professionals and others on behalf of someone else or a group.

A good mix of people from Coventry and boroughs/districts in Warwickshire responded – 27.8% (52) Coventry, 5.3% (10) North Warwickshire Borough, 10.7% (20) Nuneaton and Bedworth Borough, 13.4% (25) Rugby Borough, 15% (28) Stratford-in-Avon District, 26.2% (49) Warwick District. In addition there were other people who responded from somewhere else or preferred not to say.

Of the responses, 47.1% had used services in either of the Local Authority areas, 40.1% have never used services, 5.9% used services in both Local Authority areas, 7% used services outside the Local Authority areas, 19.3% had not needed services, the other percentage covered other options.

Key messages when looking at barriers to accessing services included:

  • Times / days of opening
  • Location of clinics
  • No service nearby
  • Confidentiality
  • Embarrassment
  • Poor previous experience
  • Not feeling understood
  • Other

Additional information was gathered through open text box responses, this gave further insightful information.

We did

The detailed report has been shared with colleagues in Coventry, the information will be used to support the Needs Assessment and be used to ensure the service model section of the Service Specification reflects the needs of the Local Authority residents.

A small number of written responses in the free text boxes have caused concern, these have been taken to the current service providers for immediate action.

All responses will be used in the building of the Service Specification which will become a public document on its completion.

Information will also be used to support the Needs Assessment.


Access to free, confidential and non-judgemental sexual health services is important to support the health of residents and both Coventry City Council and Warwickshire County Council are inviting people to take part in this survey to help to inform and shape future local sexual health services. 

The survey will gather feedback to help shape a new service that focuses on:  

  • Reducing health inequalities by, for example, improving engagement with Black, Asian and minority ethnic people and those living in greater deprivation.  
  • Expanding the availability of contraception and increasing the number of people being tested for sexually transmitted infections.
  • Improving engagement with people with additional and complex needs. 
  • Increased use of ‘at home’ interventions / consultations.  

Sexual health issues can affect anyone who is or has been sexually active. The survey is anonymous and confidential and open to everyone including those who currently access the service and also groups of people who might face barriers in accessing services.

Why your views matter

To help WCC and CCC understand whether the above areas of focus properly reflect the needs of local residents we would appreciate it if you could complete the below questionnaire. 

How to take part

What happens next

This survey has now closed. Thank you to everyone who shared their thoughts with us.

Please check this webpage for updates.


  • Any area


  • Anyone from any background
  • Black and minority ethnic people
  • Lesbian, gay, bisexual people, Transgender people (LGBT)
  • Carers
  • All ages
  • Young people
  • Adults
  • People with disabilities
  • People with long term conditions
  • Local residents
  • All Warwickshire residents
  • Community Groups
  • Voluntary and third sector organisations
  • Faith groups
  • Employees
  • Commissioners
  • Professionals and professional bodies


  • Health and wellbeing
  • Policies, plans and strategies
  • Voluntary and third sector
  • Communities
  • Children and families
  • Young people
  • Strategic commissioning
  • Engagement and surveys