Community Autism Support Service Survey

Overview

The Integrated Learning Disability and Autism Commissioning Team commission Coventry and Warwickshire MIND, Act for Autism and Autism West Midlands to provide a Community Autism Support Service (CASS) for people diagnosed with autism, those waiting for a neurodevelopmental assessment, families/ carers and professionals. This service is delivered across Coventry and Warwickshire. For more information about the CASS service please visit:  https://casspartnership.org.uk/ (opens in a new window).

This survey seeks feedback from people who accessed CASS in the past or who are accessing any of the CASS support options at present. The aim of the survey is to help us better understand people’s experience of support they have accessed, what works well and what needs to be improved in the future autism support offer.

Survey Structure 

This survey is presented in four different sections:

• Questions for individuals who have accessed or are waiting for support from CASS 
• Questions for families and carers who have accessed CASS
• Questions for professionals who have accessed CASS
• Questions about other services that support autistic people, families and carers

Not all sections will be relevant to you. At the start of each section you will be asked a question which will determine whether that section is relevant to you. If not, you will then automatically skip the questions in that section. 

Please feel free to complete all survey questions applicable to your circumstances.

You can also request a paper copy of the survey by email from:

IntegratedLDACommissioningTeam@warwickshire.gov.uk and return it by post to:

Integrated LDA Commissioning Team

Village F1, Shire Hall

Market Square

Warwick

CV34 4RL

Thank you for taking the time to share your views on this service.

Terminology 

Throughout this survey, we will use the word autism and identity first terminology (“autistic people” rather than “people with autism”) when referring to autistic people - children, young people and adults. 

This reflects research published in the Autism journal in 2015 which looked at the preferences of UK autistic community members – autistic people, their families, friends, and professionals around the language used to describe autism.  

We recognise that some people prefer other terms and everyone should wherever possible find out the terms preferred by people and respect this.